Tax back on Ford Credit (FCE Bank) car finance compensation

Lender guide · Car brand Ford Credit · part of Ford Motor Company
Quick answer

If Ford Credit paid you compensation with interest, it will normally have taken 20% income tax off the interest. Basic-rate and non-taxpayers can usually get that tax back from HMRC, and we handle the claim for you.

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Parent groupFord Motor Company
Car brandsFord
Motor finance provisionNot published
Agreements in FCA scheme6 Apr 2007 – 1 Nov 2024

About Ford Credit

Ford Credit is the name Ford customers in the UK see on their finance paperwork. Behind it is FCE Bank plc, Ford Motor Company’s UK finance business, based in Laindon, Essex. Most people deal with it through a franchised Ford dealer, where hire purchase or PCP finance is arranged as part of buying the car.

Anyone who had Ford Credit finance between 2007 and 2024 may be covered by the FCA’s compensation scheme for car finance commission.

What Ford Credit took off your payout

Compensation is usually made up of three parts. Only one of them is what we reclaim.

1 · RedressThe commission or interest you overpaid. This part isn’t taxed.
2 · InterestAdded for the time you were without the money. This is taxed.
3 · Tax deductedUsually 20% of the interest. This is what we get back for you.

Can I claim?

  1. Ford Credit paid you compensation, under the FCA scheme, after a complaint or through the Financial Ombudsman.
  2. The compensation included interest, with tax deducted.
  3. You were a basic-rate or non-taxpayer in the tax year you were paid.

Ford Credit questions

Will claiming affect my Ford Credit compensation?

No. The rebate is a separate claim to HMRC. Ford Credit isn’t involved and your compensation doesn’t change.

I had more than one Ford Credit agreement

Every payout you received in the same tax year goes into one claim, including payouts from other lenders.

Ford Credit hasn’t paid me yet

Reserve your rebate now. We’ll tell you when payments start and file for the right tax year once you’re paid.

My letter doesn’t show any tax deducted

If no tax was deducted, there’s nothing to reclaim. If you’re not sure, our case team can check it for you at no cost.

What do you do for me?

We check what you’re owed, work out the right tax year, prepare and submit the claim to HMRC as your agent, deal with any questions and send you the balance after our fees.

Sources

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