How it works
From your letter to money in your account.
You spend about five minutes on it. We do the rest, and we email you at every stage.
- No upfront cost
- 14-day free cancellation
- Separate from your compensation
The process
Five stages, one claim
Each stage shows who does the work.
-
Calculate your rebate
YouTell us the compensation you received and your rough income. You see your likely rebate straight away, with no documents or personal details needed.
About a minute -
Sign up and upload
YouSign your agent authority on your phone, upload your letter securely and complete a quick ID check. No letter? We request it from your lender.
About five minutes -
We verify everything
Our case teamA member of our team checks your letter, tax years and allowances before anything goes to HMRC.
We do this -
We file with HMRC
Our case teamWe submit an R40 for each tax year, as your tax agent, and handle any questions HMRC raises.
We do this -
You’re paid
HMRC and usHMRC sends the repayment to us as your agent. We deduct our fee and send the balance to your bank account.
HMRC’s timescale
What you’ll need
- Your lender’s final response or settlement letter, or we can request it
- Your National Insurance number
- A rough idea of your income in the year you were paid
- Photo ID for our anti-money-laundering checks
We keep you updated
We email you when we file your claim, when HMRC responds and when your money is on its way. If you’d like to check in between, send us a message and our case team will reply by email.
HMRC publishes its current processing times on GOV.UK.