About Creation Finance
Creation is a consumer credit provider within the BNP Paribas group, and the company most likely to appear on its car finance agreements is Creation Consumer Finance Limited. Car finance is only part of what Creation does, but it has provided hire purchase on cars, typically arranged by the dealer when the car was bought.
Should you have had Creation car finance between 2007 and 2024, you may be covered by the FCA’s compensation scheme, which applies to motor finance only.
What Creation took off your payout
Compensation is usually made up of three parts. Only one of them is what we reclaim.
Can I claim?
- Creation Finance paid you compensation, under the FCA scheme, after a complaint or through the Financial Ombudsman.
- The compensation included interest, with tax deducted.
- You were a basic-rate or non-taxpayer in the tax year you were paid.
Creation questions
Will claiming affect my Creation Finance compensation?
No. The rebate is a separate claim to HMRC. Creation Finance isn’t involved and your compensation doesn’t change.
I had more than one Creation agreement
Every payout you received in the same tax year goes into one claim, including payouts from other lenders.
Creation hasn’t paid me yet
Reserve your rebate now. We’ll tell you when payments start and file for the right tax year once you’re paid.
My letter doesn’t show any tax deducted
If no tax was deducted, there’s nothing to reclaim. If you’re not sure, our case team can check it for you at no cost.
What do you do for me?
We check what you’re owed, work out the right tax year, prepare and submit the claim to HMRC as your agent, deal with any questions and send you the balance after our fees.
Sources
- Companies House: Creation Financial Services Limited (01091883), persons with significant control
- Financial Ombudsman Service: decision DRN-3564942
- FCA: PS26/3 Motor finance consumer redress scheme
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